Practice information
To make an appointment, face-to-face or telephone, please book online 24/7 using our easy online booking page. Alternatively, you can contact reception by phone to make a booking.
Please book a longer consultation if you have multiple issues to discuss, so that we can give you the time and attention required.
It is the policy of the clinic that referrals and repeat prescriptions cannot be ordered over the counter at reception.
To access these, you can either make an appointment with a doctor OR make a request within the online booking system (select prescription/referral request). For online requests, we offer a $30 script or referral fee to access medications/specialist referrals without an appointment with a doctor. This option is suitable for long-standing patients who have had long-term medications prescribed by one of our doctors previously. Or for repeat referrals that have been done to the same specialist previously.
Please allow up to 5 working days for your request to be processed.
Note: S8/S4 scripts (sleeping/pain/ADHD) legally always require an appointment.
You can access all pathology and radiology reports on your MyHealth Record. It is the policy of the clinic that test results, or information regarding test results, cannot be given out by reception phone.
A $50 fee applies for missed consultations or cancellations made within 3 hours of the scheduled appointment. Full fee information is available here.
We operate six days a week to ensure that you can access the GP care you need, at your convenience. We are open from:
8am-6pm weekdays
Closed Saturdays
8.20am-12.30pm Sundays
We close on public holidays.
For after-hours GP care we recommend you attend:
Balmain Hospital GP Casualty (GPC) – open every day of the year (including public holidays) from 8am-10pm.
29 Booth St, Balmain 2041
13Sick – For out of hours home-visits and telehealth appointments https://13sick.com.au
For emergency care call Triple Zero (000) or go to the Emergency Department at RPA Hospital (Missenden Road, Camperdown).
At Balmain Village Health we take privacy and confidentiality seriously and are bound by the Privacy Act. View our full Privacy Policy here.
We welcome any feedback. This may be provided by speaking directly to your doctor or our nurse at the time of your consult. If you would like to give further feedback please speak to our reception or practice manager or email improvement@balmainvillagehealth.com.au. We take your concerns, suggestions, compliments and complaints seriously.
Should you wish to have support with giving feedback, you may contact the NSW Health Care Complaints Commission on 1800 043 159 (toll free) or (02) 9219 7444.
Specialised services
As well as all GP services, we offer a range of specialised and allied health services.
